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This study aims to measure the impact of Entrepreneurial and Market Orientation on the Sustainable Competitive Advantage of Micro, Small, and Medium Enterprises in Indonesia during the recovery phase of the COVID-19 Pandemic. The aim of this research is to find solutions to understand the factors of the survival problems of small businesses facing the uncertainty of novelty during and after the Coronavirus outbreak. Using data obtained from the contribution of the questionnaire that was responded to by 335 individuals involved in MSMEs, we calculated the effect of EO and MO on SCA using Structural Equational Modeling, Partial Less Square. The findings show that EO strongly influences MO and SCA, while the relationship between MO and SCA is weaker. © 2022 IEEE.
ABSTRACT
Globalization, technological innovations, and the coronavirus disease (COVID-19) pandemic have promoted disruptive changes in buying and selling negotiation models through e-communication. As a result, Small and Medium Enterprises (SMEs) have been forced to adapt to online channels. Considering market relevance, this article describes the survey results with 11 SMEs regarding their adherence to digital media. Moreover, a case study of a selected company demonstrated barriers and propulsions to digital adequacy. The aim was to promote SMEs' competitiveness through technology transfer, focusing on e-communication and strategic digital planning. The results show that the insertion of technology through digital media depends on the knowledge of the tools used in this medium. Therefore, despite being ready to use, SMEs have not yet fully leveraged digital media. Organizational barriers, such as lack of time for those responsible, lack of training and knowledge, and strategic planning, were observed. However, environmental factors such as competitive pressure and innovation-related policies are positive for insertion. Thus, there is room for companies to invest in digital strategic planning focused on improving sales, customer relations, and competitiveness. © 2022 IEEE.
ABSTRACT
To cope with the digital transition exacerbated by the COVID-19 pandemic, managers of manufacturing small and medium enterprises (SMEs) need to adopt innovative practices to face uncertain scenarios and create long-term value, identified as transformational entrepreneurship practices. Among emerging digital technologies, digital platforms are shaping and outgrowing the e-commerce channel representing a potential opportunity for manufacturing SMEs to embrace digital transformation. Drawing on affordance theory, this research uses a mixed method approach to investigate how manufacturing SMEs' e-commerce commitment and digital platform adoption stimulate the actualization of three e-commerce affordances: consumer knowledge generation, internationalization, and customer diversification. Based on survey responses from 165 manufacturing SME managers, we find that direct selling through owned websites actualizes consumer knowledge generation and internationalization, indirect selling actualizes customer diversification and internationalization, and agency selling through third-party platforms actualizes all three affordances. The relationship between e-commerce commitment and ecommerce performance is mediated by consumer knowledge generation and internationalization but not by customer diversification. A fsQCA analysis outlines seven configurations actualizing these e-commerce affordances by pairing different ecommerce approaches with degrees of e-commerce commitment. Finally, an analysis of open-ended questions from 24 respondents complements the study and deeply interprets the seven unique configurations outlined. © 2023 The Authors
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PurposeThis study aims to explore supply chain disruptions during the COVID-19 pandemic in the small and medium enterprise (SME) sector in Oman. This study analyzes the impact on selected supply chain drivers – facilities, inventory, transportation and sourcing. It further intends to explore whether the supply chain challenges faced by the SME sector in Oman impact their overall performance.Design/methodology/approachThis study follows the quantitative technique of structural equation modeling to examine the proposed hypotheses. Data were collected electronically from SME managers/owners/entrepreneurs. All items were adopted and measured using a five-point Likert scale. One hundred and four complete and usable responses were received and considered.FindingsThe data was analyzed using SPSS and PLS statistical software. The model has been supported empirically, and the results showed a significant relationship between supply chain drivers and SMEs' overall performance in Oman, except for supply chain inventory. The results have demonstrated that the COVID-19 pandemic has affected the SMEs' supply chain drivers in Oman and, consequently, their overall performance.Practical implicationsThe results of this research can drive the development and implementation of a supply chain management strategy. This research will help policymakers induce the performance of SMEs affected by the COVID-19 pandemic. It would further enhance strategic sourcing and supplier performance considering the developed practices associated with the resource-based view.Originality/valueThe originality of the current study lies in its ability to empirically test two models within the Omani SMEs context while considering the supply chain drivers as a single variable or dividing it into four separate independent variables. This study would provide a preview for scholars for such empirical investigation and serve as a reference for policymakers and practitioners to maintain a management system of crises that may protect the SME supply chain drivers.
ABSTRACT
The paper is a conceptual study of small and medium sized enterprises (SMEs) technology adoption and diffusion with a focus on impact on IoT adoption during COVID-19. The paper proposes that the pandemic has acted as a legitimizing force for technology adoption and diffusion amongst SMEs. SME's have adopted response strategies to cope with the pandemic that have an impact on their propensity to adopt new technology. This has resulted in increased uncertainty, which can be reduced through the strategies identified in this paper. Through literature review on SME IoT adoption during the pandemic, a gap is identified in current studies. This gap is addressed through the inclusion of case-studies and use-cases. The paper can be used as a reference by SMEs for strategy making to reduce information uncertainty, policy makers to support SMEs as well as academicians for further research. © 2022 IEEE Computer Society. All rights reserved.
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In this modern and digital era, digital transformation is echoed as one of the organization's efforts to survive through Business Intelligence (BI). BI has become a buzzword even among business actors or organizations, not least for Small and Medium Enterprises (SMEs). SMEs are one of the sectors affected by the COVID-19 pandemic, namely the number of SME players who have lost their income and are finally forced to go out of business. BI is a combination of techniques and methods in terms of fulfilling access to information and a concise data management mechanism to be able to have a positive influence on SME business activities. It is because the strength of BI significantly impacts strategic decision-making using processing tools from Microsoft, namely SQL Server Integration Services (SSIS) and SQL Server Reporting Services (SSRS). This study aims to see the extent of BI as an alternative solution in decision-making by all SMEs in Indonesia. This research contributes to SMEs through the implementation of BI;SMEs get explicit knowledge about the factors that affect the performance of SMEs to help SMEs in making decisions. © 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.
ABSTRACT
In Indonesia, micro, small, and medium enterprises (MSMEs) cover nearly 90% of the business entities and become the backbone of national economic growth. However, during the COVID-19 pandemic, they encountered challenges in their marketing, which impacted their sales volume. Jember Regency has the highest number of MSMEs in East Java, Indonesia, and is renowned for agro-industry products such as peanut cookies (Kue Kacang). However, most MSMEs in Jember are lacking in applying digital marketing. It is not in line with the acceleration and development of the technology and information flows in 4.0, which has required MSMEs to adapt to these developments in their business. The purpose of this study was to reveal the implementation of digital marketing and the obstacles encountered in improving their sales performance. This study applied a qualitative approach. The research data was collected through semistructured in-depth interviews, observation, and documentation. The informants involved in this study are business owners of peanut cookie MSMEs in Jember. This study found that they use the owner's private account on Facebook and WhatsApp as their primary digital marketing platforms, while others used Instagram and TikTok. Surprisingly, none of them used e-commerce platforms such as due to their cluelessness with the system. In addition, the shortage of input production during the peak season has been a recurring issue for decades. Further, the result discovered that digital marketing makes it easier for MSMEs owners to communicate with consumers, provide information, and expand the market during the COVID-19 pandemic. © 2023 IEEE.
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Small and Medium-sized enterprises (SME) are the backbone of the economy of developed countries. Given their importance to the economy, it is necessary to analyze and study the effects of the Covid-19 pandemic on their activities. Hence, this research evaluates the impact of the Covid-19 outbreak on the French SMEs ecosystem. We analyze the impact on the default percentage of several different economic sectors. We focus our analysis on 4 different sectors: Wholesale & retail trade, repair of motor vehicles;Construction;Manufacturing;Accommodation and food service activities. We found that the default percentage evolution is similar across the studied sectors. Furthermore, we conclude that the limited impact of Covid-19 on French SMEs can be explained by the solidarity fund implemented by the French government to reduce the economic impact of the pandemic. © 2023 IEEE.
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The pandemic pushed companies to rethink competitive strategies and the innovation ecosystem structure. Then, we studied four small organizations from different industries through interviews, observations, and documentation. We offer five key findings: First, the crisis affected the cases in distinct ways, benefiting those in the healthcare sector. Second, innovation ecosystems provided opportunities for digitalization to keep businesses running. Third, resilience and initiative from the ecosystem leaders were crucial in responding to the crisis. Fourth, shifts in competition and cooperation favored survival. Lastly, the competitive strategy and ecosystem goals set before the pandemic have not changed, but how to achieve them. © 2023 Elsevier B.V.
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Micro, Small, and Medium Enterprises in Indonesia Usaha Mikro, Kecil, Menengah (UMKM) have been affected by the COVID-19 pandemic. The barcode scanning system currently only helps support the buying and selling process and cannot determine the provision of stock or the creation of promotional packages. Website application development using the Association Rule Method with the Apriori Algorithm is the solution offered to produce a pattern of relationships between products that buy by customers. The goods relationship is the basis for making decisions by shop owners to determine the stock of interconnected goods or making promotional packages with the association method by calculating the value of support and confidence. The system was built using the PHP programming language and 4820 transaction data. The results of data analysis through the website using the Antoni store dataset show the results of association rules. Based on 50 experiments conducted by researchers, if the Antoni shop wants to produce two directions, it is better to use minimum confidence of 10% or 12% with minimum support of 2% or 4%. However, if you want to produce 1 rule, you should use minimum confidence of 14%, 16%, or 18% with minimum support of 2%, 4%, or 6%. The lift ratio value of each minimum belief and the recommended support are more significant than 1. Therefore, the combination of association rules results is solid and valid. It can be used that this algorithm is suitable for a collection of related items, so it is appropriate to be used in analyzing product sales patterns at Antoni Stores. © 2022 IEEE.
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This study examined the technological factor's utilization to promote the e-commerce in small and medium sized enterprises in Bangladesh. The technological factors are, Information and communication adoption, Internet connectivity, and Business data management. The e-commerce adoption factors involve the strategic innovation, research and development activity, and Productivity growth. The electronic commerce is being widely adopted in Bangladesh in the time of covid-19 pandemic. In the adoption of e-commerce, prominent factors are the internet connectivity, which plays a major role and Business data management which has equal importance for SMEs. SMEs have limited access to data as compared to multinational industries. However, the data has equal importance for multinational and SMEs to improve the e-commerce business. The research collects data from 115 SMEs from Bangladesh relating to different fields. The random selection method has been advised to collect data from SMEs aged not less than five years. The data collected for this research is through the interested parties of small and medium sized enterprises in Bangladesh. The data of the research is interpreted and analyzed through statistical software SPSS. © 2023, The Author(s).
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The global trend in cases has had a significant impact on the social parts of society, which has had no impact on the global economy, which has been severely impacted by the unexpected public health risk, which has caused businesses to close down digital commercial companies. The pandemic's great challenges have turned into great opportunities for entrepreneurs from all over the world. Obeying the recovery, they see digital tools as solutions to help them survive and even thrive in the long run. This study investigates the drivers and barriers of digital innovation in micro, small, and medium enterprises (MSMEs) in Indonesia, particularly in Yogyakarta Province. Conducting in-depth interviews with 50 MSMEs in Yogyakarta, Indonesia, and comparing them to Inductive Content Analysis to generate themes. The study's findings revealed that the adverse consequences of the pandemic, which boosted entrepreneurial innovation by shifting business to digital platforms, were classified as internal and external motivation. Participants discussed the barriers to digital entrepreneurship, such as the skills required to conduct business online, market issues in digital platforms, the availability of high-quality internet infrastructure, and pandemic restrictions. The findings of this study pertain to the entrepreneurship literature and provide a focus for empirical research in order to develop programs that assist entrepreneurs during economic disruptions. This will serve as a guide in the development of government policies and strategies for economic recovery through digital entrepreneurship while keeping small entrepreneurs in mind. It also recommends future related research to empower entrepreneurs, particularly those in emerging economies, during and after the pandemic. Copyright 2022. © by the International Institute of Informatics and Systemics. All rights reserved.
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This article presents the experiences obtained with the integration of the course 'EIF-439O Uso Estratégico del Comercio Electrónico', taught at the School of Informatics of the Universidad Nacional de Costa Rica, with the project UNAPROPYMES, aimed at supporting Costa Rican small and medium enterprises (SME) due to the COVID-19 pandemic. Taking advantage of this juncture, it was possible to make changes to this course to use real cases for developing e-commerce prototypes, as well as to apply design thinking and user experience (UX). Furthermore, this situation allowed to open the course to students from other disciplines. The changes introduced to the course, the results obtained, and the lessons learned are discussed © 2022 IEEE.
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The Covid-19 crisis had a devastating impact on supply chains. As a consequence as they were not prepared, many companies were severely impacted. The supply difficulties that arose with the pandemic revealed the fragility of these chains and the strong dependence of our economy on external sourcing. The COVID-19 crisis called into question the ability of companies to anticipate new risks, particularly health hazards when defining their supply chain strategy. It is in such situations that the importance of adopting an agile strategy inside the organization shows. So, faced with such a serious situation, Moroccan companies have been forced to rethink their strategies by implementing new agile practices allowing them to adapt to this critical context. In this perspective, the present research paper aims to explore the main agile managerial practices implemented within Moroccan companies to support their supply chains during the covid-19 health crisis. To do so, a qualitative approach of an exploratory nature was adopted. Semi-directive interviews were conducted with eight logistics managers from various sectors. This research is mainly focused on the exploration of an original concept in the strategic and organizational management of Moroccan supply chains, which is agility that has been poorly studied in the past especially within Moroccan companies. The originality also relates to the current status of the research field as the subject will be treated in the current context of the covid-19 health crisis. © 2022 IEEE.
ABSTRACT
Digital disruption transforms the way organizations run their business, and SMEs are no exception. Moreover, the covid-19 pandemic also emphasizes the necessity of technology in all aspects, from work style to lifestyle. Many organizations currently need to apply work from home policy to limit people's mobility and stop the spread of covid-19 virus. Some organization processes are also changing to adapt to the condition, such as going into the online channel to sell and market the product. This change requires the organization to plan and manage its digital transformation effectively. One of the methods is by creating a guideline such as an architecture design for this technology transformation. SMEs on the other hand, usually do not have experience in this field, since the limited resources and the resistance to use complex architecture design. Whereas previous research found the benefit of the architectural framework such as TOGAF for SMEs, the number of TOGAF adoption in SMEs is still very limited. In line with that case, the available research focusing on that is also rare. Therefore, the goal of this paper is to gather and analyze available literature. Finally, this paper constructs the conceptual approach and present the case of application to bring TOGAF ADM to Small and Medium Enterprises so that this paper could bridge the gap of current available literature about adopting enterprise architecture to the Small and Medium Enterprise. © 2022 IEEE.
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Cyberspace is essential for e-business, including small and medium enterprises (SMEs). In reality, SMEs have limited resources for cybersecurity. Furthermore, dealing with the fourth industrial revolution and the post-COVID-19 era, the challenges are not limited to cybersecurity only but also cyber resilience. Over 200 cyber resilience assessment frameworks have been proposed. Thus, SMEs need help to operate cyber resilience as a simple. This paper reviews the technical architectures behind the cyber resilience (CR) to detect processes and monitor assets continuously from incidents in the modeling level. The technical architectures of the CR model are built on five layers. The five layers are services, data, generative models, data analysis, and resilience scale. Machine learning and data mining based a probabilistic model approach works to solve the problem of the CR model. The approach is taken to ensure that the probabilistic model is adaptive in the face of uncertainty. The CR model helps to explain the technical architecture of each layer to realize the probabilistic model in practice. © 2022 IEEE.
ABSTRACT
Small and medium enterprises (SMEs) have been heavily affected by the COVID-19 pandemic, so many have switched from offline to online businesses to survive. Unfortunately, not all SMEs can use technology well, making it difficult to market their products online. The presence of consultants in social media marketing is expected to help the SME problems. This study aims to determine the level of acceptance of SMEs toward social media consulting, which is divided into technological, organizational, and environmental perspectives. This study also presented ananalysis of constraints and recommended solutions to improve the level of acceptance of social media consulting. The method used is descriptive quantitative by distributing surveys to 50 SMEs in Indonesia. The findings show that the acceptance of SMEs in Indonesia to social media is included in the highcategory, namely 80% of the total respondents, with the category of technology perspective at 88%, organization at 72%, and environment at 88%. © 2022 IEEE.
ABSTRACT
In addition to the loss of human life, the COVID-19 pandemic has had a significant influence on the economic climate of India, which has resulted in significant disruptions to economic activities. The coronavirus pandemic is the worst thing that has happened to the world in the past year, and India, along with the other nations of the world, is taking action against COVID-19 by enforcing a lockdown, which requires people to stay indoors and isolate themselves beginning March 25, 2020. The effects of the lockdown that India has been under for the past 53 days are being felt across the entire economy of India, albeit to various degrees of intensity and with unpredictable outcomes. The fact that the service sector is responsible for approximately half of India's GDP is notable, and it was particularly heavily impacted by the first wave of the COVID-19 attack. This paper is an attempt to determine the impact that COVID-19 will have on the retail sector of the Indian economy. This sector is playing a significant role in the contribution of GDP, and the contribution of the unorganized retail sector or the informal sector cannot be ignored because of the large number of workers who are engaged in casual work, which accounts for about a quarter of the total workforce in India. This paper is descriptive in nature and is based on data and sources that have been published previously. India is currently experiencing significant trade deficits as a result of the widespread outbreak of the Coronavirus and the ensuing lockdown. As a result of the ongoing huge lock-down triggered by covid-19, over 10 crore workers in the unorganized and informal sector have been forced out of their jobs. It is anticipated that India's trade epidemic might be worth approximately US$ 348 million. Undoubtedly, the government has established a number of programs designed to stimulate growth in the retail sector;but, in order for retailers to be successful in their fight against covid-19, they must also adjust their business plans to account for shifting market conditions.
ABSTRACT
Purpose This study aims to explore supply chain disruptions during the COVID-19 pandemic in the small and medium enterprise (SME) sector in Oman. This study analyzes the impact on selected supply chain drivers - facilities, inventory, transportation and sourcing. It further intends to explore whether the supply chain challenges faced by the SME sector in Oman impact their overall performance. Design/methodology/approach This study follows the quantitative technique of structural equation modeling to examine the proposed hypotheses. Data were collected electronically from SME managers/owners/entrepreneurs. All items were adopted and measured using a five-point Likert scale. One hundred and four complete and usable responses were received and considered. Findings The data was analyzed using SPSS and PLS statistical software. The model has been supported empirically, and the results showed a significant relationship between supply chain drivers and SMEs' overall performance in Oman, except for supply chain inventory. The results have demonstrated that the COVID-19 pandemic has affected the SMEs' supply chain drivers in Oman and, consequently, their overall performance. Practical implications The results of this research can drive the development and implementation of a supply chain management strategy. This research will help policymakers induce the performance of SMEs affected by the COVID-19 pandemic. It would further enhance strategic sourcing and supplier performance considering the developed practices associated with the resource-based view. Originality/value The originality of the current study lies in its ability to empirically test two models within the Omani SMEs context while considering the supply chain drivers as a single variable or dividing it into four separate independent variables. This study would provide a preview for scholars for such empirical investigation and serve as a reference for policymakers and practitioners to maintain a management system of crises that may protect the SME supply chain drivers.
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The mobile money awareness has increased to 33% in 2020 as compared to 18% in 2019, COVID-19 led a large proportion of mobile money users to use more sophisticated financial services such as credit, savings, and insurance. The purpose of this paper is to examine the role of Mobile phones in adopting Financial Technology on registered Micro, Small, and Medium Enterprises of India. The study will reveal the respondents' most influential factors for adopting Mobile money/e-wallets in their business. The intention of MSMEs is affected by government support, satisfaction and, peer influence the most. © The Electrochemical Society.